1. General Information

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Phandinh Clinic provides primary care and wellness services, including but not limited to routine check-ups, preventive care, diagnostic testing, and treatment for acute and chronic conditions.

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2. Appointments and Cancellations

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• Appointments can be scheduled online, by phone, or in person.

• Patients are required to arrive at least 10 minutes before their scheduled appointment.

• Cancellations or rescheduling must be made at least 24 hours in advance to avoid a cancellation fee.

• No-shows may be subject to a fee and repeated no-shows may result in limited scheduling privileges.

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3. Payments and Insurance

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• Payment is due at the time of service unless otherwise arranged.

• We accept cash, credit/debit cards, and certain insurance plans. Patients are responsible for verifying insurance coverage before their appointment.

• Co-pays, deductibles, and non-covered services must be paid at the time of visit.

• Any outstanding balance must be paid before scheduling future appointments.

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4. Privacy and Confidentiality

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• Patient information is protected under HIPAA regulations.

• Personal medical records will only be shared with authorized individuals or entities as permitted by law.

• Patients may request access to their medical records following the clinic’s privacy policy.

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5. Code of Conduct

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• Patients are expected to be respectful toward clinic staff and other patients.

• Disruptive, abusive, or inappropriate behavior may result in termination of services.

• The clinic reserves the right to refuse service to individuals who violate these terms.

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6. Medical Disclaimer

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• Our services are not a substitute for emergency care. In case of a medical emergency, dial 911 or visit the nearest emergency room.

• The clinic does not guarantee specific results from treatments or medical advice.

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7. Prescription Policy

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• Medications will only be prescribed based on medical necessity and provider discretion.

• Patients must adhere to all prescription guidelines and may be required to schedule follow-up visits for refills.

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8. Changes to Terms and Conditions

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• Phandinh Clinic reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website and/or provided in the clinic.

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9. Contact Information

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For any questions or concerns regarding these Terms and Conditions, please contact us at:

📍 Phandinh Clinic - Primary Care and Wellness Center
📞 623-270-6336
📧 urgentcare@phandinhclinic.com
 

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.